Privacy Policy

Last Updated: 17-07-2024

Introduction

Welcome to ProjectSynergy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our web-based ERP and CRM software tailored for the automotive industry.

1. Information We Collect

1.1 Personal Information We may collect personal information that can identify you, such as your name, email address, phone number, company name, and job title when you:

• Register for an account on our platform.
• Use our software and services.
• Contact us for support or inquiries.

1.2 Non-Personal Information We may collect non-personal information about your use of our services, including but not limited to:

• Browser type and version.
• Operating system.
• IP address.
• Pages visited and time spent on our website.

2. How We Use Your Information

2.1 Providing Services We use the information we collect to:

• Provide, operate, and maintain our software and services.
• Process transactions and manage your account.
• Respond to your comments, questions, and provide customer service.

2.2 Communication We may use your personal information to:

• Send you technical notices, updates, security alerts, and support and administrative messages.
• Communicate with you about products, services, and offers that may interest you.

2.3 Improvement and Analytics We use non-personal information to:

• Understand how our users access and use our services.
• Improve our software and services.
• Conduct research and analysis to enhance our offerings.

3. How We Share Your Information

3.1 Third-Party Service Providers We may share your information with third-party service providers who assist us in providing and supporting our services, such as payment processors, hosting providers, and analytics services. These third parties are obligated to protect your information and use it solely for the purposes for which it was disclosed.

3.2 Legal Compliance We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time, where we rely on your consent to process your personal information.

To exercise these rights, please contact us at accounts@projectsynergy.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes will constitute your acknowledgment and acceptance of the changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ProjectSynergy
Email: accounts@projectsynergy.com
Address: USA, Michigan